Shipping policy

How long will it take for my order to arrive?

Please see estimated delivery timeframes below in business days (this excludes weekends and public holidays). These shipping timeframes may be subject to change if there are high order volumes.


Region  Estimated delivery time
 Shipped from 
UAE
 Same day - 2 business days UAE
US (Mainland) - Express Shipping** 2-4 business days US
US (Mainland) - Standard Shipping 3-8 business days US
US (PO Box + outside Mainland) 12-20 business days US
Canada 5-7 business days UAE
Australia
 4-6 business days UAE
UK 2-3 business days UK
France, Malta 2-3 business days France
GCC 2-4 business days UAE
Armenia, Austria, Belgium, Croatia, Cyprus, Denmark, Germany, Hungary, Iceland, Ireland, Italy, Luxembourg, Moldova,Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Switzerland
 3-4 business days
 France
Albania, Bulgaria, Estonia, Finland, Latvia, Montenegro, Romania, Sweden
 5-6 business days France
Greenland 7-8 business days France
Rest of the World 4-8 business days UAE


The dates mentioned above provide a guideline, shipping timeframes may be subject to change.


You will receive your tracking details when your order has been processed and ready for collection from the courier. Please allow 1-2 business days for your tracking number to activate. (If you have received your tracking information on a Friday, it may not update until Monday when the shipment is collected from our warehouse).


**Express shipping is available on all US (Mainland) orders that does not include Liquid Matte Lipsticks.

How much will I be charged for shipping?

The cost of shipping will depend on your delivery address. After entering your delivery address at check out you will be able to view the delivery options available to you and their cost.

How do I track my order?

You will receive an email when your order has been processed, this will include the tracking number for your order, your courier and a trackable link.

If you track your order immediately after receiving your email, you may receive an error message, please wait up to 24 hours and try again for your tracking details to activate online.